120+ years
Combined senior advisory experience across the principal bench.
ExIQ / Business improvement
Business improvement through smarter processes, technology and AI.
We find where your business is losing time, money and opportunities—and help you fix it. Our Adelaide-based senior team works across Australia on business process improvement, technology advisory and AI consulting, from investigations and commercial business cases to practical implementation.
Trusted by Australian business, government, service and growth leaders
Why ExIQ
Senior judgement. Practical business improvement.
Work directly with senior people who can investigate the problem, identify
the commercial opportunity and help you act on it. A focused review, a
simpler workflow or a larger implementation starts with the value to your business.
7 core services
Core service lines from strategy through governed delivery.
Value first
Clear findings, commercial opportunities and practical next steps—with delivery when it is the right move.
AU based
Adelaide headquartered, supporting organisations across Australia.
How we help
Find the opportunity. Choose the next step.
You can engage ExIQ for consulting, delivery, or both. An investigation and
business case can be a complete engagement; implementation can follow at a
pace and scope that suit your organisation.
Consulting: findings and commercial opportunities
Understand where time, money and opportunities are being lost. We investigate the work, compare options and identify potential savings, revenue opportunities and improvement priorities.
The agreed output may be an investigation report, recommendations, business case or roadmap that gives you a clear basis for deciding what to do next.
Delivery: practical changes and working systems
Put agreed improvements into practice, from a simpler workflow or focused automation to software, systems integration and AI. The right solution does not always need to be a large project—or use AI.
Scope implementation separately around the people, systems and time available, then assess what changes as each part goes into use.
Explore business process improvement, technology advisory and digital transformation, or AI consulting.
Services
Seven core capabilities, executed by one senior team.
Start with the business problem, not a particular tool. Connect process
improvement, technology advisory and AI consulting with the recommendations,
workflow changes or working systems your organisation needs next.
01 AI Strategy
AI Strategy, Advisory & Governance
Set the AI strategy, governance model, investment case, and controls before tools start making operational decisions.
AI strategy should not be a list of tools. It should be a practical investment and operating model: which use cases matter, what value they can prove, what data and systems they depend on, who owns them, and how risk will be governed once AI touches real work. Our advisory and governance practice helps leaders move from scattered AI interest to a controlled portfolio of opportunities, with clear decision rights, procurement discipline, AI policy, risk controls, and delivery oversight. The point is making better calls earlier, before pilots become expensive distractions or ungoverned production habits.
Explore
02 Digital Transformation
Digital Transformation
Modernise the operating model, the systems, and the data foundations. Move from tech debt to future-ready architecture.
Digital transformation is rarely blocked by a lack of software options. It is usually blocked by fragmented decision-making, legacy complexity, and programs that were sold as technology upgrades when they were really operating-model changes. We help organisations align strategy, process, architecture, governance, and delivery so transformation can move with less drift and more commercial clarity.
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03 Process & Workflow
Process & Workflow Transformation
Redesign how work flows. Cut approval bottlenecks, manual handoffs, and duplicated effort.
Process problems rarely present themselves as process problems. They show up as slow decisions, duplicated effort, approval queues, poor hand-offs, frustrated teams, and customers waiting too long for outcomes they assumed should be simple. We map how work moves today, identify where value is leaking, and redesign the workflow so it is simpler, faster, and easier to govern.
Explore
04 AI Automation
AI Automation
Embed AI into real business processes. Move from experimentation to production outcomes.
AI automation should not sit in a lab disconnected from operations. It should sit inside real workflows, with clear guardrails, usable data, accountable owners, and measurable outcomes. We help organisations move from experimentation to production by identifying the right use cases, designing the operating controls, and building automation that can be run with confidence.
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05 AI Agents
Autonomous AI Agents
Autonomous and multi-agent systems that take action, preserve context, and integrate with your stack.
Autonomous AI agents are only valuable when they can take purposeful action in a governed environment. That means clear tasks, appropriate memory, safe tool use, observability, and integration with the systems your teams already rely on. We design agents for real operating conditions, not novelty demos, so they can assist, triage, execute, and escalate with the right controls in place.
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06 Voice AI
AI Voice Agents & Call Automation
Enterprise-grade voice automation for service operations, customer experience, and outbound workflows. Powered by Afreia.
Voice AI becomes commercially valuable when it improves service operations, lifts responsiveness, and removes routine call load without degrading the customer experience. We use our Afreia platform to design voice automation that can answer, route, book, qualify, notify, escalate, and follow up across inbound and outbound workflows, with deep integration into the systems your operation already depends on.
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07 Custom Software
Custom Software & Systems Integration
Bespoke engineering when off-the-shelf will not fit. Platform, product, and integration work built to last.
Custom software is not about writing code for its own sake. It is about solving the parts of the problem that packaged software will not solve cleanly, then integrating the result into the rest of the environment so the organisation can operate it. We design and build durable software, internal tools, integration layers, and workflow applications where the business case for bespoke delivery is real.
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ExIQ Web
Websites that bring in work.
ExIQ Web, our web design studio, designs and builds fast, custom websites for Australian businesses: fixed prices from
A$1,995, or as a service from A$195 a month (ex GST), built to be found on Google and by AI assistants.
In their words
What operating leaders say after working with us.
We work with people who are accountable for outcomes, not just
appearances. Their feedback reflects that standard.
01 / 01 Client reflections
News
Writing from the working level, not from the brochure.
Practical writing on AI, procurement, workflow, governance and delivery
for leaders making technology decisions in Australian organisations.
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Before you automate: follow the work, not the sales demo
Before investing in automation, follow one real workflow. Find delays, understand exceptions and compare process, software and AI options.
Read -
Government AI readiness: what to prepare before you proceed
A practical checklist for agencies and suppliers: prepare your evidence, understand privacy and data sovereignty, and clarify the next decision.
Read -
South Australia's AI Royal Commission: What Comes Next
South Australia's AI Royal Commission starts in October 2026. What businesses can prepare, why practical experience matters and ExIQ's involvement.
Read
ExIQ at a glance
The essentials, in one place.
- Trading since
- 2024
- Headquarters
- Adelaide, South Australia
- Business hours
- Monday–Friday, 9 am–5:30 pm (Adelaide time)
- Company entity
- EXIQ PTY LTD · ABN 41 692 079 879
- Registered-office postcode
- SA 5033 (company registration, not a customer-facing office)
- Principals
- Michael LeVene, Jason Elliott, James Fantasia, Jonathan Whalley
- Service areas
- Australia-wide and internationally
- Sectors
- Manufacturing; Government and public sector; Financial services; Healthcare and service operations; Wholesale and distribution; Sport clubs and major events; Mid-market enterprise
- Working together
- Senior-led discovery, advisory and implementation, with scope agreed for each engagement
- Industry involvement
- Michael LeVene, ExIQ's founder and CEO, founded AAIIG and chairs its management committee.
- Business listings
- ExIQ on Google · SA Government AI Directory · National AI Centre Directory · ABN Lookup
Before we talk
Questions about working with ExIQ.
What does ExIQ help organisations do?
We identify where businesses are losing time, money and opportunities, then help them improve through better processes, technology and AI. Work can include investigations, commercial business cases, technology advice, workflow redesign and practical implementation.
Can we engage ExIQ for consulting without committing to implementation?
Yes. An investigation, recommendation report or business case can be a complete engagement. You can use the findings to prioritise investment and decide whether, when and how to implement. Any delivery work is scoped and agreed separately.
Does the solution have to use AI?
No. A simpler process, a better use of existing software or a focused integration may be the right answer. We assess AI alongside those options rather than assuming it is the solution.
Do you work outside Adelaide?
Yes. ExIQ is Adelaide-based and serves organisations across Australia. We agree remote and on-site delivery arrangements to suit the work, the team and the systems involved.
How much does an engagement cost?
Pricing depends on the scope, integrations, data, controls and ongoing support required. We agree the work and commercial terms with you before starting. A case-study business case is not a standard price list or a promise of the same return.
Can we start with one workflow?
Yes. We can begin with a focused discovery or one prioritised workflow, define its baseline and success measures, and use the evidence to decide what should happen next.
Will you work with our existing systems and team?
We assess the systems, data access, permissions and people already involved. Integration and human review are designed around those constraints; we do not assume you need to replace your entire technology stack.
What happens after we make an enquiry?
Michael or James reviews the enquiry and follows up to discuss fit and next steps. Jane can help prepare your message, but nothing is sent until you approve it. We do not automatically book a calendar appointment.
Start a conversation
Where is your next business improvement opportunity?
Talk with the principals about the problem, the commercial opportunity and the right next step—whether that is an investigation, a simpler system or a staged implementation.